OSS Solutions
Service Visibility
The IT and Network infrastructure you invest in provides a lot of event and fault information which underpins your business for example information from systems, applications, security, configuration, performance and service notifications etc.
So, it’s not surprising that we find a lot of businesses roll out point solutions over time that lead to service visibility issues which are not noticed until you have an outage and then it is all hands on deck situations.
Most of our customers are now focused on gaining operational efficiencies by streamlining their approach to OSS management rather than maintaining multiple point solutions which is why we have implemented multiple solutions that have included most of the point products in the marketplace, choosing InfoSim® as our strategic partner, we are able to provide our customers with a number of strategic benefits that includes FCAPS capability through one fully integrated 3rd Generation OSS solution.
Service Representation
The underpinning 3rd generation framework provides end users with the ability to consolidate events and information from multiple technologies which can be grouped into Service or Weather maps.
Grouping information can be based upon association upon discovery or through custom tagging which is user definable and can be applied at the time of discovery or provisioning.
- Technology groupings (Device / Model / OS)
- By locations
- Business Service
- Customer Network topology
- Customer Service topology
Infrastructure Visibility
Supporting new and legacy environments requires that your management solution is agnostic otherwise you end up with multiple point solutions. StableNet® network discovery capability ensures that’s end users are able to view the infrastructure based on the layer that it is discovered where users are able to drill from one layer down to the next transport layer. Service Assurance
