Sectors
Finance & Banking
A banking environment requires a high level of investment to ensure banking transactions, settlements and back-office activities run smoothly.
These services are complex and not only consist of Networks, IT services, Trading environments and ancillary other technology services such as firewalls and voice services etc. which on the whole, is a lot to monitor and manage let alone considering the application layer above.
Service Assurance is the key to understanding how all of these services are functioning in addition to understanding what has failed and what is impacted. Historically institutions have implemented silo-based solutions and tried to pull the relevant information together through various umbrella frameworks which then rely upon customised integrations and development. Following this historically this becomes expensive from a CAPEX point of view, in addition to ongoing OPEX and operational challenges such as retaining skilled resources and skill sets in addition to maintaining Multiple standalone systems and the bespoke integrations between applications which become a constant challenge over time.
For these reasons, IOSS strategically recommend a 3rd generation OSS solution where the key benefits of this strategy provide the ability to reduce and consolidate the number of legacy tools i.e. reducing the OSS footprint and leveraging and benefiting from utilizing Service Assurance, Fulfilment, Performance Management and Lifecycle Management from one product.
Having implemented a number of legacy-based OSS solutions across a number of industry sectors inclusive of Finance we believe that we provide value and benefit to our customers when they embark upon enhancing their Service Assurance solutions with IOSS.
